About Us

We, Nationwide Products - TRU Doors, are proudly a 100% Australian owned and run company. We have been in business since 2001 then regrouped in 2014. Our shop locates in Knoxfield, an eastern suburb of Melbourne. 

 

We are a customer focused company. Each of our products is produced to benefit our customers with the highest quality and best value. Our shop opens 6 days a week while our online store opens 24/7. 

 

The price of our products is transparent and on spot. We keen to provide best products and services to our customers.

 

 

 

100% Customer Satisfaction Guarantee

We are selling the highest quality engineered solid timber doors in Australia. Our price and services are always the best on the market. We are working extremely hard to provide 100% customer satisfaction guarantee and we have achieved it in the past many years. Our customers' feedback says everything. Please see the TESTIMONY

 

Business Hours

Our online store opens 24/7. 

OFFICE AND PICK UP HOURS        

09:00am to 05:00pm, Monday to Friday     

10:00am to 01:00pm, Saturday       

Closed on Sunday and Public Holidays

 

30 Days Money Back Guarantee

Under Australian Consumer Law, customers are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. Customers are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. WE OFFER YOU EVEN MORE! You may return the goods under original condition for any reason within 30 days and get full refund.

 

Delivery Information

We provide door-to-door delivery all over Australia. All the deliveries have tracking Numbers and are covered by transit insurence. No order is too small or too big. For small order, doors will be packed with thick cardboard individually; for big order, pallet will be provided for forklift unload for free and packed with thick cardboard too.

Delivery Time 

Melbourne Metro - The Same Business Day Express Delivery Available

Sydney Metro - 2 Business Days Delviery

Canberra Metro - 2 Business Days Delviery

Brisbane Metro - 3 Business Days Delivery

Perth Metro - 5 Business Days Delivery

TAS - 5 Business Days Delivery

Please allow extra 1 or 2 business days handling time for us to process and pack your order. Delivery to country area may take longer time. All the delivery time frame is estimated. 

 

For more information, please CONTACT US